Lucky7 Casino Privacy Policy

At Lucky7 Casino, we are fully committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect the information you share with us when you access our platform at lucky7even.com. By using our services, you acknowledge that you have read and understood this policy. We encourage you to review it carefully before registering your account or engaging in any lucky 7 casino online activity.

1. Who We Are

Lucky7 Casino is operated by Metlait SRL, a company incorporated under the laws of Costa Rica (registration number 3-102-911867), with its registered address at El Guayaval, Residencial La Campina Casa Numero Q-11, Cartago, El Guarco, Tejar, 30801, Costa Rica. We hold an e-gaming licence No. 0000064 issued by the Tobique Gaming Commission (Tobique First Nation, Canada). As the data controller, we are responsible for the personal information we collect from you through our lucky 7 online casino platform.

2. Information We Collect

When you register and interact with our Lucky7 Casino services, we may collect the following categories of personal information:

2.1 Registration and Identity Data

Full name, date of birth, and gender
Email address and contact details
Residential address and country of residence
Username and password for your lucky7 login credentials
Government-issued identification documents for KYC verification

2.2 Financial and Transaction Data

Payment method details, including card information, e-wallet identifiers, and cryptocurrency wallet addresses
Deposit and withdrawal history, including amounts and timestamps
Bonus usage, including lucky 7 no deposit bonus codes and promotional redemptions
Transaction records associated with lucky 7 slots real money play

2.3 Gaming and Behavioural Data

Game history, including lucky 7 slots sessions, lucky 7 live casino activity, and lucky 7 pokies play
Wagering patterns and session duration
Device type, browser, IP address, and geolocation data
Interaction with our lucky7 casino app and mobile platform

2.4 Communications Data

Messages sent to our support team via live chat or email at support@lucky7even.com
Survey responses and feedback you provide to us
Preferences for receiving marketing communications and lucky 7 bonus offers

3. How We Use Your Information

At Lucky7, we use the personal data we collect for specific, legitimate purposes. We do not sell your personal information to third parties. Our use of your data includes the following:

To create and manage your player account and verify your identity in accordance with our KYC-AML Policy
To process your deposits and withdrawals and manage your transactions securely
To provide access to our full gaming catalogue, including lucky 7 slots, lucky 7 live casino, lucky 7 blackjack, lucky 7 baccarat, and lucky 7 poker
To administer bonuses, including the welcome package, lucky 7 free spins, lucky 7 casino no deposit bonus offers, and promotional campaigns
To send you communications about your account, lucky 7 casino promo code updates, and service changes
To comply with our legal obligations under applicable anti-money laundering and responsible gaming regulations
To detect and prevent fraud, cheating, and unauthorised access to your account
To analyse and improve our platform, including our lucky7 online casino experience and casino lucky7 gaming features
To personalise your experience and provide relevant lucky 7 casino promotions and VIP Club offers

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

Contractual necessity — processing is required to fulfil our obligations to you as a registered player
Legal compliance — we are required by law to conduct identity verification, anti-money laundering checks, and responsible gambling monitoring
Legitimate interests — we process data to secure our platform, prevent fraud, and improve lucky7 gaming services
Consent — where you have opted in to receive marketing communications or promotional messages about lucky 7 casino bonus codes and lucky7 bonus offers

5. Cookies and Tracking Technologies

Our Lucky7 Casino platform uses cookies and similar tracking technologies to enhance your browsing experience and analyse how you interact with our lucky 7 game online services. We use the following types of cookies:

Essential cookies — necessary for our platform to function, including maintaining your lucky7 login session
Analytical cookies — help us understand how players use lucky 7 online casino features and where we can improve
Marketing cookies — used to deliver relevant lucky 7 casino promotions and personalised content
Preference cookies — remember your language and display settings across our eleven locale versions

You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our lucky 7 online platform.

6. Data Sharing and Third Parties

We at Lucky7 Casino may share your personal information with trusted third parties only when necessary and permitted by law. These include:

Payment processors handling your deposits and withdrawals (e.g., Visa, Mastercard, Skrill, Neteller, and cryptocurrency networks)
Game providers powering our lucky 7 slot games and live casino content, including Pragmatic Play, Play'n GO, BGaming, and others
Identity verification and KYC service providers
Regulatory authorities, including the Tobique Gaming Commission, where we are legally required to report
Fraud prevention and security service providers
Our customer support infrastructure provider (Intercom), enabling 24/7 live human agent support

We do not disclose your personal data to any third party for their own marketing purposes without your explicit consent.

7. Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by our legal obligations. In most cases, we retain account and transaction records for a minimum of five years following account closure, in compliance with anti-money laundering regulations. After this period, your data is securely deleted or anonymised.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data held by us:

Right of access — you may request a copy of the personal data we hold about you
Right to rectification — you may ask us to correct inaccurate or incomplete data
Right to erasure — in certain circumstances, you may request that we delete your personal data
Right to restrict processing — you may ask us to limit how we use your data
Right to data portability — you may request your data in a structured, machine-readable format
Right to withdraw consent — where processing is based on consent, you may withdraw it at any time without affecting prior processing
Right to object — you may object to processing based on our legitimate interests

To exercise any of these rights, please contact our team at support@lucky7even.com. We will respond to your request within 30 days.

9. Data Security

Our Lucky7 Casino platform employs industry-standard security measures to protect your personal information from unauthorised access, loss, misuse, or alteration. These measures include SSL encryption, secure payment processing, and strict internal access controls. We regularly review our security procedures to ensure ongoing protection for all lucky7 online casino players.

10. Restricted Jurisdictions

We do not knowingly collect personal data from individuals residing in jurisdictions where our lucky 7 online casino services are prohibited. These include, but are not limited to, the United States, United Kingdom, Russia, and other restricted countries listed in our Terms and Conditions. If we become aware that we have inadvertently collected data from a restricted jurisdiction, we will delete that information promptly.

11. Children's Privacy

Our services are strictly intended for adults aged 18 or over (or the legal gambling age in your jurisdiction). We do not knowingly collect personal data from minors. If you believe a minor has accessed our lucky 7 casino game platform and provided personal data, please contact us immediately at support@lucky7even.com so we can take appropriate action.

12. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will notify you via email or a prominent notice on our lucky7even.com platform. Your continued use of our lucky 7 casino online services after any update constitutes your acceptance of the revised policy.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your personal data at Lucky7 Casino, please do not hesitate to reach out to us. Our support team is available 24/7 — with no automated replies, only live human agents — and can be contacted at:

Email: support@lucky7even.com
Website: https://www.lucky7even.com

We are dedicated to ensuring your experience with our Lucky7 Casino platform is both enjoyable and secure, and we take every privacy concern seriously.

Content updated: July 14, 2026